Refund policy

Handmade Products — All Sales Are Final

PLEASE READ BEFORE PURCHASING

Due to the handmade, made-to-order, and/or spiritually prepared nature of our products, ALL SALES OF HANDMADE PRODUCTS ARE FINAL.

Once an order has been placed, we begin reserving materials, preparing products, and allocating time toward fulfilling your order. For this reason, we do not accept returns, exchanges, cancellations, or refunds due to a change of mind, processing time, etc.

Please carefully review all product descriptions, ingredients/materials, sizes, processing times, and other product information before completing your purchase.

Damaged, Defective, or Incorrect Orders

Our final-sale policy does not prevent us from correcting an issue if your order arrives damaged, defective, or incorrect due to an error on our part. If there is a problem with your order, please contact us within [7 days] of delivery and include clear photos of the item and packaging so we can review the issue.

Details for submission is as follows:

Send Email to support@goddessnirvanavex.com

Please include order number, photo submissions, and if you prefer store credit or product replacement.

Because each situation may be different, eligible issues may be resolved through a replacement, store credit, or refund when appropriate.

By completing your purchase, you acknowledge that you have reviewed and agreed to our processing times and understand that handmade product sales are final.